SOP Tangible Welfare Measures
TANGIBLE WELFARE MEASURES FOR VEER NARIS, WIDOW, DISABLED SOLDIERS, ESMS
AND THEIR WARDS- (2021)
1. Welfare of veer naris, widows, disabled soldiers, ESMs and their wards is an important matter.
Therefore, there is a requirement of sensitizing the environment regarding various schemes and
benefits made available by DIAV, AG’s Branch and other agencies so as to enable them to get their
dues in time.
2. Beneficiaries of our Regiment are spread over various places in India and Nepal. Hence, our first
responsibility should be to reach out, obtain beneficiaries details, make them aware about their
benefits and then follow up on case to case basis. Therefore, collective efforts by the units, Centre,
Records and Presidents of 11 GRWA chapters & ESM associations would be required to build up the
data and update the same from time to time. Attention is also required to be paid to include widows
of physical casualties and deceased young soldiers who did not achieved pensionable service.
3. To facilitate Veer Naris, widows, disabled soldiers, retired JCOs/OR and their wards in getting
the entitled benefits provided by DIAV/AG’s Branch and other agencies & to ensure that the
beneficiaries get their due in realistic time frame.
4. (a) A concerted effort would be made by all the stake holders to compile the data
regarding Veer Naris, widows, disabled soldiers, retired JCOs/OR and their wards etc as per
format at Appx ‘A’.
(b) All stake holders, mentioned above, should be aware of various grants given by DIAV,
AG’s Branch and other agencies like DA Nepal, Gorkha Brigade, 11 GR Welfare Association.
(c) Above data would be shared by all the stake holders and a central data base
repository should be maintained by 11 GRRC and Records 11 GR so as to carry out monitoring
and assist in expeditious action wherever and whenever needed.
(d) Awareness Drive. With a view to sensitizing the environment regarding the benefits
offered by the Govt, Army HQ, DIAV and other agencies, a Compendium of various welfare
schemes for Veer Naris, Widows, disabled soldiers, ESM and their wards as also the
procedures for preparing the claims including formats of application forms have been
compiled by 11 GRWA and assured to cell concerned for information and necessary action.
Responsibilities for Collection/Compilation of Data
11 GR Bns.
5. (a) Units will contact their Veer Naris, Widows, disabled soldiers through pers proceeding
on leave/temporary duty or through mobile communication to ascertain their well being and to
know whether or not they are getting their entitled dues like pension, ECHS and CSD
facilities or otherwise.
(b) Motivate Veer Naris and facilitate them in filling up the application form for getting grants
for free education and hostel fee for their children as also facilitate them in availing various
grants from DIAV/AG’s Branch and other agencies as per the details available on DIAV
(c) Facilitate non-pensioners and blind persons to get penury grant of Rs. 4000/-pm from
Integrated HQ of MoD (Army).
(d) Facilitate veterans/widows in financial distress or those who have suffered loss due to
fireor natural calamities to get distress grant from Integrated HQ of MoD (Army) after forwarding
the details to Records 11 GR.
(e) Facilitate widows in claiming CEA for the wards of physical casualties and battle
(f) Facilitate quadriplegic / amputee veterans to get mobility equipment & modified kits
for car/scooter and grants for modification of bathroom.
(g) Honour them during important events by inviting them.
11 GRRC & Records 11 GR
6. (a) Suo-moto check of all PPOs of pers who have retired before year 2000 and correct
anomalies affecting pay & allowances.
(b) Ensure that all terminal benefits are provided to the NOK at the earliest.
(c) Claims for various grants from Army HQ, Central / State Govts should be pursued until
(d) Org coaching courses for various Govt jobs for potential retirees in collaboration with
(e) Ensure gallantry awardees receive gallantry allowance.
(f) Ensure that Veer Naris have got benefits of 7th CPC and are getting full pension.
(g) Ex gratia amount due from PCDA (P) should be claimed and credited into the accts of
(h) Encourage eligible widows to claim CEA for their wards.
(j) Centre & Records to render advice on welfare matters and to provide data on IDG and
NDG retirees/dependants required by the units.
(k) Payment of entitled financial grants to the NOK of eligible pers who have died while in
service (physical and battle casualties).
Association Chapters and ESM Associations.
7. (a) Chapters in consultation with ESM association should identify potential candidates for
SSB coaching, skill training and coaching of desirous ESMs inclined to pursue second career
(b) Bring to the fore cases requiring financial and medical aid.
(c) Project cases of non pensioners and blind persons eligible for penury grants.
(d) Project cases of disabled soldiers needing mobility eqpt.
(e) Project cases for grants for natural calamities.
(f) Project cases for widow’s/daughter’s marriage.
(g) Assist Veer Naris, widows & disabled soldiers in preparing the documents required for
(h) Ensure that every eligible pensioner receives the entitled dues.
(j) Ensure Decent Last Rites on demise of a veteran and claiming of demise grant.
(k) All cases would be projected to Centre/Records and 11 GR Welfare Association.
(l) Organise skill development training in computers, Beauty Parlour and pre-enrolment/
pre-commission trg at reputed institutions including Prime Minister’s Kaushal Vikas Kendras
(PMKVK) at various stations, after ascertaining syllabus, duration of trg and fee aspect.
11 GR Welfare Association
8. (a) Arrange funds through donations and from the CSR budget of corporate houses etc.
(b) Senior offrs should adopt a widow / disabled soldier / ward of their unit to help them in
getting their dues / benefits.
(c) Co-ordinate efforts of all stake holders.
(d) Keep the Patron and Members of association informed about the progress.
9. (a) The units will be required to facilitate correctly filling up of requisite forms in r/o their
Veer Naris, Widows, Disabled Soldiers, ESMs and their wards for the particular grant/grants
and follow it up till the amount is credited in beneficiary’s account . In case of any difficulty or
doubt, the case should be referred to 11 GRRC and Records 11 GR with a copy endorsed to
11 GR Welfare Association.
(b) As regards the skill development training, this aspect should be taken care of by the
Presidents of chapters of 11 GR Welfare Association i.e Dehradun, Darjeeling and Bagdogra,
through the respective ESM Association.
(c) Chapter Presidents should identify reputed institutions in their area which would be
suitable for imparting skill development training in computers, beauty parlour, pre-enrolment
/ pre commission training or any other discipline with the approval of the Managing Committee
for the eligible candidates. Details aboutthe syllabus, duration of such courses and the fee,
including any discount should be forwarded to 11 GRRC for vetting.
(d) Fees for the Courses to be attended should be directly transferred into the Bank Acct of
the institution concerned.
(e) After completion of the concerned course, a report will be forwarded to 11 GRRC for the
info and necessary action of the Management Committee.
10. Managing Committee :-
(a) Patron : Col of the Regt.
(b) President : Comdt, 11 GRRC
(c) Vice President : Dy Comdt, 11 GRRC
(d) Members : All Battalion Commanders.
11. Executive Committee :-
(a) Chairman : Comdt, 11 GRRC
(b) Vice Chairman : Dy Comdt 11 GRRC
(c) Members : 1. CRO, Records 11 GR
2. Executive Secy 11 GRWA
13. Need for collective efforts to ascertain the needs of the Veer Naris, Widows, Disabled Soldiers,
ESMs and their wards, maintaining contact with them and then ensuring that they are in receipt of their
entitled dues is the need of the hour. The action to be taken by various stake holders are suggestive
and, by no means, exhaustive.More such initiatives could be thought of to ameliorate their hardships
and meet the aspirations of the most needy. This would be a continuous process and should be
pursued relentlessly till the benefits reach the beneficiaries which will be the genuine welfare.
( Refer to Para 4 (a) of the SOP)
Date and nature of cas
Particulars of children
Type of financial help reqd
Adhaar Card No
Contact Details &
1. For CEA
2. For marriage of widow/daughter/orphan son.
3. Bath room modification.
4. For mobility eqpt – mod of scooter/car or wheel chair.
5. Financial aid for widow/ward and for skill development trg.
6. For higher education.
7. For pre-enrolment/pre-commission trg.
8.Penury grant for non-pensioners/blind persons.
9. Financial grant for loss due to fire/natural calamity.
10. Ex-gratia grant for widows.
11.Financial grant for serious illness.
13. Any other.
Address Mob No:
Acct No :
Name of Acct holder :
IFSC Code :